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Exchanges & Returns Conditions:
• Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.
• The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.
• Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).
• If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.
Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location.
• If these return specifications are not met, we may not be able to properly process your return. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.
Pick Up Today
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Pick Up Today
Pick Up Today
Pick Up Today
Locations
See All Of Our Stores
Iowa
SoftMoc Jordan Creek TC
101 Jordan Creek Parkway Unit 12035
West Des Moines, IA
50266 515-444-4218View Store
Kansas
SoftMoc Oak Park Mall
11405 west 95th Street, Unit 43A
Overland Park, KS
66214 (913) 217-7692View Store
Michigan
SoftMoc Rivertown Crossings
3700 Rivertown Parkway S.W Unit 2132
Grandville, MI
49418 (616) 333-6542View Store
Minnesota
SoftMoc Mall of America
159 North Garden, Unit N159
Bloomington, MN
55425 (952) 223-4885View Store
Missouri
SoftMoc Saint Louis Galleria
1155 Saint Louis Galleria Unit 1400
Saint Louis, MO
63117 (314) 806-4036View Store
SoftMoc Beachwood Place
26300 Cedar Rd, Unit 2320
Beachwood, OH
44122 (216) 455-8031View Store
SoftMoc Kenwood Towne Centre
7875 Montgomery Rd, Unit 1226
Cincinnati, OH
45236 513-440-9473View Store
Pennsylvania
SoftMoc Shoe Rack Grove City
1911 Leesburg Grove City Rd. Unit 720
Grove City, PA
16127 724-748-0056View Store