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- • Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.
- • The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.
- • Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).
- • If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.
Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location. - • If these return specifications are not met, we may not be able to properly process your return. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.
Locations
See All Of Our Stores
Iowa
SoftMoc Jordan Creek TC
101 Jordan Creek Parkway Unit 12035
West Des Moines, IA
50266
515-444-4218 View Store
West Des Moines, IA
50266
515-444-4218 View Store
Kansas
SoftMoc Oak Park Mall
11405 west 95th Street, Unit 43A
Overland Park, KS
66214
(913) 217-7692 View Store
Overland Park, KS
66214
(913) 217-7692 View Store
Michigan
SoftMoc Rivertown Crossings
3700 Rivertown Parkway S.W Unit 2132
Grandville, MI
49418
(616) 333-6542 View Store
Grandville, MI
49418
(616) 333-6542 View Store
Minnesota
SoftMoc Mall of America
159 North Garden, Unit N159
Bloomington, MN
55425
(952) 223-4885 View Store
Bloomington, MN
55425
(952) 223-4885 View Store
Missouri
SoftMoc Saint Louis Galleria
1155 Saint Louis Galleria Unit 1400
Saint Louis, MO
63117
(314) 806-4036 View Store
Saint Louis, MO
63117
(314) 806-4036 View Store
Nebraska
SoftMoc Westroads Mall
10000 California St, Unit 3317
Omaha, NE
68114
(531) 466-2805 View Store
Omaha, NE
68114
(531) 466-2805 View Store
Ohio
SoftMoc Beachwood Place
26300 Cedar Rd, Unit 2320
Beachwood, OH
44122
(216) 455-8031 View Store
SoftMoc Kenwood Towne Centre
7875 Montgomery Rd, Unit 1226
Cincinnati, OH
45236
513-440-9473 View Store
Beachwood, OH
44122
(216) 455-8031 View Store
Cincinnati, OH
45236
513-440-9473 View Store
Pennsylvania
SoftMoc Shoe Rack Grove City
1911 Leesburg Grove City Rd. Unit 720
Grove City, PA
16127
724-748-0056 View Store
Grove City, PA
16127
724-748-0056 View Store
Wisconsin
SoftMoc Mayfair
2500 North Mayfair RD, Unit 614B
Wauwatosa, WI
53226
(414) 310-4744 View Store
Wauwatosa, WI
53226
(414) 310-4744 View Store