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Exchanges & Returns Conditions:
• Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.
• The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.
• Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).
• If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.
Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location.
• If these return specifications are not met, we may not be able to properly process your return. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.
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Locations
Now more than 135 locations across Canada!
See All Of Our Stores
Alberta
SoftMoc Chinook Centre
6455 Macleod Trail SW, Unit 258
Calgary, AB
T2H 0K8 (403) 255-6729View Store
SoftMoc Deerfoot Meadows
33 Heritage Meadows Way S.E., Unit 610
Calgary, AB
T2H 3B8 (403) 255-4668View Store
SoftMoc Market Mall
3625 Shaganappi Trail NW, Unit# R049
Calgary, AB
T3A 0E2 (403) 288-2498View Store
SoftMoc Southcentre Mall
100 Anderson Road SE - Unit 246
Calgary, AB
T2J 3V1 (403) 225-1014View Store
SoftMoc Sunridge Mall
2525-36th Street N.E., Unit 151
Calgary, AB
T1Y 5T4 (403) 293-8366View Store
SoftMoc The Core
317 7th Avenue S.W., Unit T372
Calgary, AB
T2P 2Y9 (403) 261-7919View Store
SoftMoc Kingsway Mall
1 Kingsway Garden Mall NW, Unit 277
Edmonton, AB
T5G 3A6 (780) 477-6930View Store
SoftMoc Londonderry Mall
1 Londonderry Mall NW, Unit 123
Edmonton, AB
T5C 3C8 (780) 244-5358View Store
SoftMoc S Edmonton
2019-99 Street NW
Edmonton, AB
T6N 1M1 (587) 635-2199View Store
SoftMoc Southgate
5015-111 Street, Unit 446
Edmonton, AB
T6H 4M6 (780) 433-6350View Store
SoftMoc WEM P1
8882-170th Street, Unit B-110
Edmonton, AB
T5T 4M2 (780) 484-3367View Store
SoftMoc West Edmonton Mall
8882-170 Street NW, Suite R129
Edmonton, AB
T5T 4M2 (780) 489-5616View Store
SoftMoc EIA Collections
1 Outlet Collection Way, Unit 524
Edmonton International Airport, AB
T9E1J5 (587) 695-0100View Store
SoftMoc Prairie Mall
11801-100 Street, Unit 288
Grande Prairie, AB
T8V 3Y2 (780) 882-6876View Store
SoftMoc Park Place Mall
501 First Avenue South, Unit D13
Lethbridge, AB
T1J 4L9 (403) 327-9164View Store
SoftMoc Medicine Hat
3292 Dunmore Rd. SE, Unit 106B
Medicine Hat, AB
T1B 2R4 (403) 580-8019View Store
SoftMoc Bower Place
4900 Molly Banister Dr, Unit 136
Red Deer, AB
T4R 1N9 (403) 347-9735View Store
SoftMoc Cross Iron Mills
261055 CrossIron Blvd., Unit 421
Rocky View County, AB
T4A 0G3 (403) 274-2079View Store
SoftMoc Sherwood Park
2020 Sherwood Dr. Unit 58
Sherwood Park, AB
T8A 3H9 (587) 269-4556View Store
SoftMoc St Albert Centre
375 St. Albert Trail, Unit 107
St. Albert, AB
T8N 3K8 (587) 290-1456View Store
British Columbia
SoftMoc Sevenoaks
32900 S Fraser Way Unit# 153
Abbotsford, BC
V2S 5A1 (604) 744-9929View Store
SoftMoc Metropolis
4700 Kingsway, Unit 1218A
Burnaby, BC
V5H 4N2 (604) 451-9499View Store
SoftMoc Coquitlam
Unit 2318, 2929 Barnet Highway
Coquitlam, BC
V3B 5R5 (604) 464-7200View Store
SoftMoc Aberdeen Mall
1320 West Trans Canada Hwy, Unit 232
Kamloops, BC
V1S 1J2 (250) 314-7420View Store
SoftMoc Orchard Park
2271 Harvey Ave., Unit 0865
Kelowna, BC
V1Y 6H2 (250) 712-9869View Store
SoftMoc Willowbrook Mall
Unit 452, 19705 Fraser Highway
Langley, BC
V3A 7E9 (604) 533-8038View Store
SoftMoc Woodgrove
6631 Island Highway North, Unit 42
Nanaimo, BC
V9T 4T7 (250) 390-6612View Store
SoftMoc Pine Centre Mall
166-3055 Massey Drive
Prince George, BC
V2N 2S9 (250) 614-2110View Store
SoftMoc McArthur Glen
1136-7899 Templeton Station Rd. Unit 137&136
Richmond, BC
V7B 0B7 (604) 821-8220View Store
SoftMoc Richmond Centre
6060 Minoru Blvd., Unit 1934A
Richmond, BC
V6Y 2V7 (604) 232-1159View Store
SoftMoc Grandview Corners
2433 161A St., Unit 40
Surrey, BC
V3Z 0M6 (604) 536-9728View Store
SoftMoc Guildford Town
10355 152 Street, Unit# 2383
Surrey, BC
V3R 7C1 (604) 584-0446View Store
SoftMoc Tsawwassen Mills
5000 Canoe Pass Way, Unit 510
TSAWWASSEN, BC
V4M 0B3 (604) 382-5004View Store
SoftMoc Granville Street
2633 Granville Street
Vancouver, BC
V6H 3H2 604-428-5534View Store
SoftMoc Pacific Centre
701 W Georgia St Unit D047D
Vancouver, BC
V7Y 1G5 604-423-2482View Store
SoftMoc Bay Centre
1150 Douglas Street, Unit 206A
Victoria, BC
V8W 3M9 (250) 380-1339View Store
SoftMoc Hillside Centre
1644 Hillside Avenue, Unit 48
Victoria, BC
V8T 2C5 (250) 370-7567View Store
SoftMoc Mayfair Mall
3147 Douglas St, Unit 220
Victoria, BC
V8Z 6E3 (250) 380-7931View Store
SoftMoc Park Royal Mall
2002 Park Royal South, Unit 978
West Vancouver, BC
V7T 2W4 (604) 281-1804View Store
Manitoba
SoftMoc Shoppers Mall
1570 - 18th Street, Unit 11/12
Brandon, MB
R7A 5C5 (204) 727-4653View Store
SoftMoc Kildonan Place
1555 Regent Avenue West, Unit T48
Winnipeg, MB
R2C 4J2 (204) 669-7583View Store
SoftMoc Polo Park Mall
1485 Portage Avenue, Unit L105 & 106
Winnipeg, MB
R3G 0W4 (204) 788-1072View Store
SoftMoc St Vital Centre
1225 St. Mary's Rd., Unit 125
Winnipeg, MB
R2M 5E5 (204) 256-0786View Store
SoftMoc Winnipeg Collections
555 Sterling Lyon Parkway, Unit 422
Winnipeg, MB
R3P2T3 (204) 691-8580View Store
New Brunswick
SoftMoc Champlain Place
477 Paul St. , Unit H007A
Dieppe, NB
E1A 4X5 (506) 857-9164View Store
SoftMoc Regent Mall
1381 Regent Street, Unit I-11B
Fredericton, NB
E3C 1A2 (506) 444-7072View Store
SoftMoc Wheeler Park
169 Trinity Drive Unit 206
Moncton, NB
E1G2J7 (506) 863-7612View Store
SoftMoc McAllister Place
519 Westmorland Rd., Unit G-033
Saint John, NB
E2J 3W9 (506) 658-9164View Store
SoftMoc Sunnyside Mall
1595 Bedford Highway, Unit 135
Bedford, NS
B4A 3Y4 (902) 832-0815View Store
SoftMoc Dartmouth Mall
98 Hector Gate, Unit# 2F-2
Dartmouth, NS
B3B 0B9 (902) 405-3855View Store
SoftMoc Mic Mac Mall
21 Mic Mac Blvd., Unit 214
Dartmouth, NS
B3A 4K7 (902) 461-2938View Store
SoftMoc Halifax Shopping
7001 Mumford Rd., Unit 258 & 259
Halifax, NS
B3L 4R3 (902) 453-3947View Store
SoftMoc Mayflower Mall
800 Grand Lake Road, Unit 5A
Sydney, NS
B1P 6S9 (902) 539-2185View Store
Ontario
SoftMoc Durham Centre
40 Kingston Rd. East, Unit 102B
Ajax, ON
L1Z 1E9 (905) 427-4176View Store
SoftMoc Georgian Mall
509 Bayfield Street, Unit B010
Barrie, ON
L4M 4Z8 (705) 728-3642View Store
SoftMoc Quinte Mall
390 North Front Street, Unit F2A
Belleville, ON
K8P 3E1 (613) 968-7401View Store
SoftMoc Bramalea City
25 Peel Centre Drive, Unit 520/521
Brampton, ON
L6T 3R5 (905) 799-3621View Store
SoftMoc Lynden Park
84 Lynden Road Unit #E8B
Brantford, ON
N3R 6B8 (519) 759-4040View Store
SoftMoc Mapleview
900 Maple Ave. Unit B27
Burlington, ON
L7S 2J8 905-633-1225View Store
SoftMoc Cambridge
355 Hespeler Rd., Unit 122
Cambridge, ON
N1R 6B3 (519) 620-8172View Store
SoftMoc Vaughan Mills
1 Bass Pro Mills Drive, Unit 280
CONCORD, ON
L4K 5W4 (905) 738-9095View Store
SoftMoc Cookstown Outlets
3311 Simcoe Road 89, Unit D30
Cookstown, ON
L0L 1L0 (705) 458-0065View Store
SoftMoc Leaside Centre
65 Wicksteed Ave. Unit#16
East York, ON
M4G 4H9 (416) 425-7400View Store
SoftMoc Etobicoke
171 North Queen Street, Unit G3
Etobicoke, ON
M9C 1A7 (416) 620-0019View Store
SoftMoc Sherway Gardens
25 The West Mall, Unit# 1904
Etobicoke, ON
M9C 1B8 (416) 622-4448View Store
SoftMoc Toronto Outlets
13850 Steeles Ave West Unit# 350
Georgetown, ON
L7G 0J1 (289) 851-1410View Store
SoftMoc Stone Road Mall
435 Stone Road West, Unit N9
Guelph, ON
N1G 2X6 (519) 822-9062View Store
SoftMoc Eastgate Mall
75 Centennial Parkway North, Unit E9
HAMILTON, ON
L8E 2P2 (905) 560-7483View Store
SoftMoc Lime Ridge Mall
999 Upper Wentworth St
Hamilton, ON
L9A 4X5 (905) 388-8905View Store
SoftMoc Kanata Outlets
8555 Campeau Drive, Unit 968
Kanata, ON
K2T 0K5 (613) 435-2162View Store
SoftMoc Cataraqui Town
945 Gardiners Road, Unit U021D
Kingston, ON
K7M 7H4 (613) 634-9610View Store
SoftMoc Fairview Park Mall
2960 Kingsway Dr., Unit E001A
Kitchener, ON
N2C 1X1 (519) 893-5722View Store
SoftMoc Masonville Place
1680 Richmond Street North, Unit L095C
London, ON
N6G 3Y9 (519) 679-8859View Store
SoftMoc White Oaks Mall
1105 Wellington Road South, Unit 241/243
London, ON
N6E 1V4 (519) 681-8486View Store
SoftMoc Markville Mall
5000 Hwy 7 East, Unit 1200
Markham, ON
L3R 4M9 (905) 946-0476View Store
SoftMoc Dixie Outlet Mall
1250 South Service Road, Unit 96A
Mississauga, ON
L5E 1V4 (905) 990-7100View Store
SoftMoc Erin Mills Town
5100 Erin Mills Parkway, Unit B213B
Mississauga, ON
L5M 4Z5 (905) 820-8771View Store
SoftMoc Heartland
5885 Rodeo Drive, Unit 1
Mississauga, ON
L5R 4C1 (905) 507-6363View Store
SoftMoc Square One
100 City Centre Drive, Unit 1-203
Mississauga, ON
L5B 2C9 (905) 272-4645View Store
SoftMoc Bayshore Mall
100 Bayshore Drive, Unit CC10A
Nepean, ON
K2B 8C1 (613) 829-3628View Store
SoftMoc Upper Canada Mall
17600 Yonge Street, Unit GG14
Newmarket, ON
L3Y 4Z1 (905) 895-0582View Store
SoftMoc Niagara Collection
300 Taylor Road, Unit #709
Niagara On The Lake, ON
L0S 1J0 (905) 988-9082View Store
SoftMoc Northgate
1500 Fisher St., Unit 132
North Bay, ON
P1B 2H3 (705) 476-2022View Store
SoftMoc Don Mills
3 Karl Fraser Rd Unit# M005
North York, ON
M3C 0E7 (647) 343-7732View Store
SoftMoc Fairview Mall
1800 Sheppard Avenue E., Unit 1018
North York, ON
M2J 5A7 (416) 497-1717View Store
SoftMoc Orfus Warehouse
39 Orfus Road Unit E
North York, ON
M6A 1L7 (647) 329-3864View Store
SoftMoc Yorkdale Shopping
3401 Dufferin Street, Unit 6A
NORTH YORK, ON
M6A 2T9 (416) 787-5212View Store
SoftMoc Oakville Place
240 Leighland Ave., Unit 130
Oakville, ON
L6H 3H6 (905) 337-0241View Store
SoftMoc Place D'Orleans
110 Place D'Orleans Dr., Unit 1060
Orleans, ON
K1C 2L9 (613) 590-1899View Store
SoftMoc Oshawa Centre
419 King St. West & #2162A
Oshawa, ON
L1J 2K5 (905) 436-0707View Store
SoftMoc Billings
2269 Riverside Dr., Unit 130
Ottawa, ON
K1H 8K2 (613) 249-8509View Store
SoftMoc Carlingwood Mall
2121 Carling Avenue Unit 7/8
Ottawa, ON
K2A 1H2 (613) 722-8447View Store
SoftMoc Rideau Centre
50 Rideau Street, Unit 387B
Ottawa, ON
K1N 9J7 (613) 241-9133View Store
SoftMoc St Laurent Shopping
1200 Blvd. St. Laurent, Unit# 223
Ottawa, ON
K1K 3B8 (613) 742-6209View Store
SoftMoc Lansdowne Place
645 Lansdowne St. West, Unit 156
Peterborough, ON
K9J 7Y5 (705) 743-9494View Store
SoftMoc Pickering City Centre
1355 Kingston Road, Unit 202
Pickering, ON
L1V 1B8 (905) 831-7281View Store
SoftMoc Hillcrest Mall
9350 Yonge St., Units F007A/8A
Richmond Hill, ON
L4C 5G2 (905) 737-2256View Store
SoftMoc Sarnia
1380 London Rd. Unit #58
Sarnia, ON
N7S 1P8 (519) 541-9631View Store
SoftMoc Station Mall
293 Bay Street, Unit B11
Sault Ste. Marie, ON
P6A 1X3 (705) 256-6228View Store
SoftMoc Eglinton
1900 Eglinton Ave East, Unit B4
Scarborough, ON
M1L 2L9 (416) 751-7478View Store
SoftMoc Scarborough Town
300 Borough Drive, Unit 16
Scarborough, ON
M1P 4P5 (416) 296-9187View Store
SoftMoc Pen Centre
221 Glendale Ave., Unit 27
ST Catharines, ON
L2T 2K9 (905) 988-9511View Store
SoftMoc St Catharines
First Pro Garden City, 420 Vansickle Road, Unit E04
ST Catharines, ON
L2S 0C7 (905) 988-1671View Store
SoftMoc New Sudbury
1349 LaSalle Blvd., Unit 51
Sudbury, ON
P3A 1Z2 (705) 525-0271View Store
SoftMoc Intercity
1000 Fort William Road, Suite 26A
Thunder Bay, ON
P7B 6B9 (807) 622-2543View Store
SoftMoc Timmins Square
1500 Riverside Drive, Unit 11AB
Timmins, ON
P4R 1A1 (705) 360-5344View Store
SoftMoc Bloor St West
2266 Bloor St. West
Toronto, ON
M6S 1N9 (416) 769-7231View Store
SoftMoc Dufferin Mall
900 Dufferin St., Unit 515
Toronto, ON
M6H 4A9 (416) 536-3850View Store
SoftMoc Toronto Eaton Centre
220 Yonge Street, Level 1
Toronto, ON
M5B 2H1 (416) 595-0112View Store
SoftMoc Conestoga Mall
550 King Street North, Unit B15B
Waterloo, ON
N2L 5W6 (519) 883-0220View Store
SoftMoc Whitby Warehouse
1400 Hopkins Street
Whitby, ON
L1N 2C3 (905) 556 1460View Store
SoftMoc Devonshire Mall
3100 Howard Avenue, Unit E9
Windsor, ON
N8X 3Y8 (519) 250-1298View Store
Prince Edward Island
SoftMoc Royalty Crossing
670 University Avenue, Unit 102
Charlottetown, PE
C1E 1H6 (902) 892-2038View Store
Quebec
SoftMoc Les Galeries d'Anjou
7999 Boul. Des-Galeries-d'Anjou, Unit E011
ANJOU, QC
H1M 1W9 (438) 383-7638View Store
SoftMoc Promenades Gatineau
1100 Maloney Blvd West, Unit#20
Gatineau, QC
J8T 6G3 (819) 525-7463View Store
SoftMoc Carrefour Laval
3035 Boul. Le Carrefour, Unit H010A
Laval, QC
H7T 1C8 (450) 934-7463View Store
SoftMoc Montreal Outlets
19001 Chemin Notre-Dame, Unit 619
Mirabel, QC
J7J 0T1 (450) 430-4800View Store
SoftMoc Centre Rockland
2305 Chemin Rockland, Unit 1750
Mont-Royal, QC
H3P 3E9 (514) 419-6697View Store
SoftMoc Centre Eaton Montreal
705 Rue Sainte-Catherine Ouest, Unit #2107B
Montreal, QC
H3B 4G5 (514) 284-9669View Store
SoftMoc Pointe Claire
6801 Trans Canada Highway, Unit E002D
Pointe-Claire, QC
H9R 5J2 (514) 697-7337View Store
SoftMoc Galeries Capitale
5401 Boulevard Des Galeries, Unit 112
Quebec, QC
G2K 1N4 (418) 623-8180View Store
SoftMoc Place Laurier
2700 Boulevard Laurier, Unit 2383
Quebec, QC
G1V 2L8 (418) 614-5225View Store
SoftMoc Place Rosemere
401 Labelle Boulevard, Unit P13
Rosemere, QC
J7A 3T2 (450) 430-3341View Store
SoftMoc St Bruno
1 Boul Des Promenades, Unit L10
SAINT-BRUNO, QC
J3V 5J5 (450) 482-6222View Store
Saskatchewan
SoftMoc Cornwall Centre
2102 11th Ave, Unit 1035 B
Regina, SK
S4P 3Y6 (306) 757-1035View Store
SoftMoc Midtown Plaza
201-1st Avenue South, Unit T221
Saskatoon, SK
S7K 1J5 (306) 652-0999View Store